The customer is one of the leading global FMCG companies, has 6 manufacturing and co-packing units in UAE.
From its Dubai based distribution centre, the customer ships to +60 countries in the world.As a part of their digitalisation drive to reduce errors, bring traceability, control and visibility into the distribution operations, the customer wanted to build a customised WMS and was looking for a tech partner with domain expertise and proven track-record
Markets
Production Site
SKUs
Mixers
Production Lines
RMPM
Complex operations with multiple sourcing and distribution pointsManual inventory management based on FEFO, plant level, batch level , multi country & lingual levelLack of traceability was leading to inability to trace errors back to sourcing pointsLack of inventory visibility was leading to unfulfilled orders, stock-out, dis-satisfied distributors and revenue loss
Internal and external stake-holders satisfaction with supply chainThe entire system got built with no IT resources needed at the customer’s endSeamless process running on one system providing ‘control tower’ for end-to-end control and visibilityAutomated MIS for the leadership team to track performance metricsTLS embarked on their digital journey with this initiativeSHT put a team together to understand and map detailed requirements from the customer’s supply chain teamSHT build a plan for module-wise deployment to accommodate simpler process first and then complex processes – this also helped to build tech adoption easier at the customer’s endDaily calls wth ops team and weekly review with l/s team were put in place to track progress on the projectWMS caters to automated inventory, dispatch and replenishment planning, complete traceability.Customized automated reports into the user mail boxes enabling quick action and executionTraceability leading to better quality controlZero errors in meeting destination country requirementsMore flexibility to the distributors and higher order fulfillment, lower stock-outsSAAS based pricing leading to low fixed costWhite-labeling of the application
95% (from 86%)
CFR Improvement
100%
OTIF
100%
Inventory Accuracy
30%
Productivity Increase
